Kela and special groups

Kela taxi order numbers change on 1 January 2027, January rides are ordered from the new numbers from 21 December 2026

5 November 2026 · Taksiuutiset editorial team

According to Kela, the Finnish Social Insurance Institution, all Kela taxi telephone order numbers and some of the text message order numbers change on 1 January 2027. The new numbers will be published on Kela's page in December, and rides for January 2027 can be ordered from them from 21 December 2026.

What Kela has said

Kela's page on ordering a Kela taxi (updated 4 November 2026) says that Kela has tendered the providers of the taxi rides it reimburses and the new contracts enter into force on 1 January 2027. At the same time all telephone order numbers and some of the text message order numbers change. Kela will update the new numbers on the same page in December. Rides in 2026 are ordered from the current numbers. A Kela taxi is ordered from the order number of the region where the ride starts.

According to an article published by Aamuset on 5 November 2026, the new contract period starts on 1 January 2027 and continues to the end of 2030. Kela also has the possibility of one option year. The current providers handle the taxi rides reimbursed by Kela until the end of the year, and in every tender region there are two providers chosen by Kela. The customer can choose from which to order the ride. The tender does not apply to Åland.

What this means for you

• According to Kela, rides in 2026 are ordered from the current numbers, and rides for January 2027 can be ordered from the new numbers from 21 December 2026.
• Check the new numbers on Kela's page in December, not earlier. They will be published on the page only then.
• If you drive as a regular taxi, note Kela's guidance: a driver driving Kela rides must belong to the drivers of a provider that has a contract with Kela. For this reason, according to Kela, a familiar driver cannot necessarily continue as a regular taxi in 2027. Ask your dispatcher in good time before the turn of the year whether you belong to the 2027 provider.
• You will find the two providers of your region in the article Kela taxis from 1 January 2027: two providers in every region.

Aamuset writes that Kela published the new service numbers on 4 November, but Kela's own page (updated 4 November 2026) says that the new order numbers will be updated on the page in December. This article follows Kela's own page. Check the current situation with Kela.